Project Coordinator – New Installs

This position is responsible for various administrative duties to support the New Installs Truck Shop with projects. Candidate must have a strong sense for customer service and must be able to multitask and work in a fast-paced environment.

RESPONSIBILITIES:

General administrative and clerical duties, including but not limited to the following:

• Answer and screen incoming calls related to scheduling work for New Installs department
• Contact cash/walk-in customers to schedule installation
• Manage ‘Truck Incomplete’ document process
• Check in Knapheide, Air-Flo, and TruckCraft body deliveries
• Responsible for tracking workflow and scheduling projects requiring paint and spray liner.
• Submit and track product/vendor warranty claims and reimbursement
• Prepare packing slips, work orders, purchase orders, and invoices as related to work generated through New Installs department
• Schedule finished truck projects for wash bay and driver’s delivery
• Track take-off bed inventory board, and stock bodies board
• Responsible for PTR key box, internal project communications, filing and reports
• Place marketing packets and take photos of finished New Installs projects
• Enter daily timesheets
• Other duties as assigned

REQUIREMENTS:

• Proven work experience as a Project Coordinator, Service Writer, Customer Service or Administrative Assistant, or similar role
• Highest attention to customer service including via phone
• Strong communication, interpersonal and organizational skills
• Very high attention to details
• Proficiency in Microsoft Office Suite & Google forms
• Ability to be resourceful and proactive when issues arise

COMPENSATION

This position offers an hourly rate based on experience. This position requires 45 hours per week, Monday through Thursday, 6am to 4:30pm, and Friday, 6am to 11am. Additional overtime opportunities may be available as needed. Levan Machine and Truck Equipment offers full-time employees medical, dental, vision, a retirement plan, optional life/disability insurance, paid vacation, holiday and sick time.