This position is responsible for various administrative duties to support the Truck Shop – New Installs Manager with projects. Candidate must have a strong sense for customer service, and must be able to multitask and work in a fast-paced environment.

RESPONSIBILITIES:

General administrative and clerical duties, including but not limited to the following:

• Answer and screen incoming calls related to scheduling work for New Installs department
• Contact cash/walk-in customers to schedule installation
• Manage Truck Incomplete document process
• Responsible for tracking workflow and scheduling of projects requiring paint and spray liner
• Submit and track product/vendor warranty claims and reimbursement
• Responsible for PTR key box, internal project communications, filing and reports
• Prepare packing slips, work orders and purchase orders as related to work generated through New Installs department
• Place marketing packets and take photos of finished projects for New Installs
• Enter daily timesheets
• Other duties as assigned

REQUIREMENTS:

• Proven work experience as a Project Coordinator, Service Writer, Customer Service or Administrative Assistant, or similar role
• Highest attention to customer service including via phone
• Strong communication, interpersonal and organizational skills
• Very high attention to details
• Proficiency in Microsoft Office Suite & Google forms
• Ability to be resourceful and proactive when issues arise

COMPENSATION

This position offers an hourly rate based on experience. This position requires 30-40 hours per week, between the hours of Monday through Friday, 7am to 3:30pm (max 40 hours/week). Additional overtime opportunities may be required as needed. Levan Machine and Truck Equipment offers full-time employees medical, dental, vision, retirement plan, life/disability insurance, paid vacation, holiday, and sick time.